New Age Electronics Corp will typically ship incoming orders within 2 business days; however, some orders require a longer processing time. If we do not ship an order within 12 business days from order date, the customer is allowed to cancel the order without a 25% restocking fee. If a customer chooses to cancel their order within 12 business days from the date of purchase, the customer will incur a 25% re stocking fee (on the gross total of the items cancelled from the order).
Once an order has been shipped, it cannot be canceled.
If an item has been special-ordered for a customer, that order cannot be canceled without a 25% restocking fee.